BOOK IT - IT IS WORTH A VISIT

Excellent hotel in every way We visited the hotel with friends, from the minute we arrived to getting on the coach to leave everything was perfect. The location for getting to the ski buses or main lift was a 5 min walk down a path. The staff at the hotel were amazing and so attentive. The food at breakfast & dinner was varied and delicious, also making sandwiches for lunch was the icing on the cake. Klaus & Veronika couldn’t do enough for the guests. Would recommend go back in a heart beat.

Ski Holiday Visited this hotel during Feb half term with my husband, 2 teenagers and another family . We could not fault the hotel. The service from the staff was excellent. There was a great choice at breakfast and it was a nice touch that they allow you to also make up lunches. Dinner was always superb. Always a good supply of soup & toast ir tea & cake available for afternoon tea. Just a 4 minute walk to Hahnenkamm lift & 1 little longer into the centre of Kitzbuhel. Thank you to Klauss and his family for making our holiday thoroughly enjoyable...we will definitely be back!

Fabulous Hotel & Staff I went this half term for skiing with my children and my Uncle. We were looked after from Start to Finish by Klauss, Veronika and staff. All whom are very polite, helpful and efficient at all they do. The rooms are great, the single beds are comfy. The decor is typical of Austrian alpine resorts. The food is amazing and you will definitely not be disappointed, they cater for all. The hotel is placed 5 mins from the nearest lift and it is possible to ski across the field back to the hotel. Perfect location. Only a 5 minute walk from town, but far enough out of town for a quiet nights sleep.

Group ski trip Fantastic hotel. Seems to be family run as hosts always available and friendly. Well worth every penny. Cosy lounge. Very clean everywhere and comfy beds. Food was lovely and restaurant ambient. Great service by the staff. Wish the hot water and tea was available all day but they do tea and cake at 4pm which is a nice touch. Would highly recommend this hotel for groups, couples and families .

Stayed for a week with Crystal Ski at this wonderful hotel. Fantastic welcome, excellent hospitality and good food in this well run hotel, conveniently close to the piste and town. Comfortable room with nice modern finishes. Hotel lounge and bar were nice with table service offered on purchase of drinks. Half board and to add value the hotel encouraged guests to pack a picnic lunch from the buffet breakfast, they provided picnic bags and cartons of drink at no extra cost.

Great service We stayed at the Edelweiss for the Hannenkham week. The hotel is very convenient, 5 mins walk, for the Hannenkham bahn and town centre. Veronika and Klaus are excellent hosts and nothing is too much trouble. Food is good quality and there's so much of it that it's almost full board. We will return!!

Perfect!!!!! - A charming hotel, run by a delightful family. My Son and I spent ages looking at the reviews of Hotels in Kitzbuhel and in the surrounding area. This one had the best set of recent reviews and had a superb location ; I could feel the passion the owners had for their guests before I even met them. Our room was described as small when we booked it:- I disagree, it was a decent sized room and was perfect for a Father and Son or a couple. The food was restaurant standard throughout the week and the quality of fish and meat was superb, there was always a vegetarian option too. At the end of the day the hotel guest area was large enough for many of the guests to sit and drink beer or wine until late evening; most guests actually remained in the hotel during the evening as the atmosphere was so pleasant and the beer price reasonable. The town is a 5 minute walk away and easily accessible on foot. The owners Klaus and Veronika were always welcoming, cheerful and so helpful with train times and suggestions of other activities. The sauna in the hotel is large, clean hot and relaxing and even has a window with views!! The staff are attentive, cheerful and genuinely like the guests. The hotel seemed to be occupied only by Crystal customers during our stay from the UK and Republic of Ireland; the mix was great with much banter and many stories exchanged. The bootroom was clean, warm and secure. The stars of the show has to be the owners; Klaus has to be the snappiest dresser ever and always looked impressive in his colourful jackets and Veronika so elegant and pleasant to speak with. I can't sing the hotels praises highly enough. Yes, its more expensive than staying in some of the satellite villages and hamlets but to be able to ski back to the hotel or ski down the main slope and be 'home' in 5 minutes is worth every penny rather than having to spend ages on the ski bus. Thank you to everyone at the hotel, my 27 year old Son and his 61 year old Father had a brilliant time. Klaus and Veronika you have developed a hotel that is warm, welcoming and distinct. The hotel has a real authentic Austrian feel to it.

Really nice, and just quirky enough to make life interesting Had a week here skiing on a package deal, and it's a genuine couple of hundred yards from a main lift. Ski/boot room is secured and has very effective boot warmers; it's in a cellar, so you do have to climb some steps to get outside. We were in the main hotel which was quiet, very clean and roomy enough to be very comfortable. All the staff were friendly and helpful - it's a tight ship and Klaus & Veronika are houseproud and don't take any crap but they've both got time for their guests and are pretty good fun once you settle in after a day or so. There were two of us and we both found the food to be good - fairly unadventurous but nicely prepared and plentiful. Got the strong impression that several people were returning guests and frankly I'd also be unlikely to look anywhere else if I was going back to Kitzbuhel

Excellent hotel with great hospitality I stayed at this hotel for a week on a ski holiday as part of a group of seven people. Room 113 had two single beds, en-suite facilities and a balcony. There was plenty of room for two people and all ski equipment. The room was clean and tidy and fresh towels were supplied as required. There is a large, secure ski/boot drying room with boot warmers. The hotel is located a short walk away from the Hahnenkammbahn lift in a quiet area of the town. Breakfast, afternoon tea and dinner were good quality and portions were generous. The hotel team led by Klaus and Veronica provided exceptional hospitality and quickly responded to any requests. They provided local knowledge on skiing, walking and transport links. In summary an excellent hotel in a quiet, yet fairly central location.

excellent position and great hosts, but old fashioned The hotel is in the perfect position, literally 300 yards from the Hannenkamm. The building is old, beware room 214 its dark and dingy and has badly coloured my perception of this hotel Im afraid. Catering to the english is dragging the quality down. Klaus and Veronika are what compensate with this hotel, you rarely meet such professional, knowlegeable and helpful hoteliers. Food is adequate, but bland and repetitive. breakfast is basic. bacon either, nearly raw or dried out but never hot. Cold beans is normal. Evening meals are the same, salads are limited, sauces seem watered down, too much penny pinching perhaps. There are many excellent sides to this hotel but it doesnt take much to turn one off. Our room was dark and dingy, bathroom was ancient, with showerhead screwed to the wall above the bath, Ive not seen one like this in a long time in Austria. I would not go back.